Welcome to West Asset Management

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If you have received a notice in the mail from us and have questions or concerns regarding your account, please direct your inquiries to the toll-free number or post office box on the notice. Please include a copy of the West Asset Management notice you received, if available, with any correspondence.

If you have received a call from us and wish to know the purpose of the call, please dial 1-888-433-2886 to speak to a customer service representative. If you do not have a notice and have questions or concerns regarding your account or would like to make a payment, please call 1-888-433-2886 to request the correct mailing address, relay your concerns, or obtain answers to your questions. When making a payment without a copy of the notice, please include your West Asset Management account number, the creditor's name, and the creditor's account number on your check or other payment instrument.

To ensure compliance with federal laws pertaining to debt collection, we are unable to discuss any debt collection issues or answer questions regarding your account via e-mail. However, you may submit your concerns or questions about the way your account was handled here, and we will contact you by telephone or U.S. mail.

General Information:

Name(First Middle Last):
*

Company (if applicable):

Address:
*

Address 2:

City:
*

State:
*

ZIP Code:
*

Home Phone:
*

Previous Mailing Information:

Same as above?:

Yes No*

If you answered "No," complete the following:

Address:
*

Address 2:

City:
*

State:
*

ZIP Code:
*

Other Information:
West Asset Management Account Number: *
Creditor Name: *
Did you receive a letter?:
Yes No *
If you answered "Yes," complete the following from Information on the letter:
P.O. Box: *
City: *
State: *
ZIP Code: *
Is this account listed on your credit report?:
Yes No*
If you answered "Yes," please provide the credit report account number: *

Comments (please explain your issues and your desired resolution):

Customers with any needs or issues not wanting to use this vehicle for assistance may leave a message, during normal business hours, at 888-433-2886. Please leave your name, phone number, (including area code), account number and original creditor on the account. Note without this information we may not be able to locate your account and/or address your concerns.

* Denotes required field

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