At any given moment, your staff is bombarded with requests from all angles: new claim submissions, patients with billing questions, follow up on past claims, etc. As these requests mount, the initiative to follow-up on aged insurance gets pushed lower and lower on the list of things to do. West Asset Management is able to ease the burden and complications that come with the insurance billing process.
Assign the aged insurance files to us. We'll do the follow up with payers on your patient accounts to ensure that every bill has been paid correctly. Knowing that your patient's insurance has paid the correct portion of the bill will help ease confusion when billing the patient their self pay amount.